Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
Product
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
It depends on the creator and the product. All options are outlined on the product page, so look out for customisation options there.
Carpet Deodoriser FAQ
Sprinkle an even layer over your carpet, let it sit for 20 minutes, then vacuum thoroughly.
Around 20 minutes to let it work its magic.
Yes! Vacuuming removes all product and activates the fresh scent.
Fresh, clean, and absolutely divine depending on your chosen fragrance.
Keep pets and children away while the product is on the carpet. Allow them back after vacuuming.
No only use on dry carpet or rugs.
Safe for dry carpets and rugs. Upholstery is not recommended.
No stains just smells. This product deodorises only.
Weekly, fortnightly, or anytime your carpet needs a refresh.
Store in a cool, dry place, keep the lid sealed, and avoid inhaling the powder.
Reed Diffuser Refill FAQ
Wash, dry, and reuse your existing diffuser bottle. Then simply pour the refill solution inside no mess, no fuss, all scent.
Yes! Make sure the bottle is washed and completely dry before adding the new solution for best performance.
For best results, insert new reed sticks with every refill. Old reeds can be clogged with old fragrance and dust.
Use the matching label included with your refill for a fresh, seamless, stylish look because your diffuser deserves to look as good as it smells.
Place it in a well-ventilated area so the fragrance can circulate beautifully throughout your space.
Flip reeds every 3–4 days to refresh the scent. Flip more for stronger fragrance less for a softer scent.
Keep your diffuser and oils out of reach of pets, children, and away from flammable objects. Safety first, vibes second.
Wash hands thoroughly with warm soapy water. Avoid touching your eyes or face after contact with the oil.
Yes always place your diffuser bottle on a coaster to protect surfaces from accidental drips.
Avoid placing diffusers directly under air-conditioning vents or open windows, as it may reduce lifespan.
Room Spray FAQ
Yes. A gentle shake ensures the fragrance is evenly blended for a smooth, consistent mist.
Into open air so the scent can circulate naturally. Avoid misting directly onto surfaces or fabrics.
No please keep all room sprays away from heat sources.
Simply rinse with warm water and continue enjoying the fragrance.
Yes, when used responsibly. Store the bottle safely and do not allow handling by little hands or curious pets.
Yes just patch test first and wait 24 hours to ensure skin compatibility.
Wax Melt FAQ
Pop 1–2 melts into your wax warmer, turn it on, and let the fragrance take over the room.
On a stable, heat-safe surface. Keep it away from curtains, papers, chargers, homework, and anything else that could cause unnecessary chaos.
Nope. Max 3 hours at a time the warmer needs breaks, and so do you.
No. Absolutely not. Melt only the wax, nothing else.
Yes as long as they can’t reach the warmer or the melted wax.
Each melt can last anywhere from 4–12 hours depending on the scent and your warmer.
Yes you can, be a mad scientest.
Shower Steamer FAQ
Set it on the floor of your shower just outside the direct stream to help the fragrance release gradually.
Direct water will dissolve the steamer very quickly, reducing its effectiveness.
No shower steamers are designed for aromatic use only, not for topical application.
Yes to the scent, no to handling the actual product. Keep it stored safely out of reach.
Keep the product away from pets and store it in a secure place.
Absolutely breaking it in half can soften the scent and make each steamer last longer.
It’s likely too close to the water stream. Move it slightly and it will last longer.
Bath Salts FAQ
Add 1–2 spoonfuls into warm running water, swirl to dissolve, and enjoy your “do not disturb” moment. Adjust the amount depending on how much relaxation you need.
Absolutely. A small scoop in warm water makes the perfect mini–spa moment for tired, overworked feet.
Yes give the water a gentle stir and they’ll melt away like the stress they’re meant to replace.
You can sprinkle a little on the shower floor for a soft aromatic steam moment. Perfect for a mini spa session when you don’t feel like running a full bath.
If you preferzero clean-up, just pop your salts into a heshem bag before putting them in the bath. You’ll still get all the benefits without chasing petals around the tub after.
Yes, when used appropriately. Keep the jar out of reach and supervise little ones in the bath.
A little, depending on the natural oils and botanicals. Always take care getting in and out.
Most people find them gentle, but if you have reactive skin, do a quick patch test or start with a smaller amount.
Keep them in a cool, dry place with the lid tightly sealed so they stay fresh and clump-free.
Other
You can contact us through our contact page! We will be happy to assist you.